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FAQ

The Station in Jindabyne: Frequently Asked Questions

Have a question about your stay at The Station in Jindabyne? Take a look through some of our frequently asked questions below. 

Still looking for an answer? Reach out to our Guest Services team here

GENERAL
  • Is the Station on snow?
    • No. The Station is located 5km from Jindabyne and 40kms from Perisher Ski Resort.
  • Do we share a room with other people?
    • No. Only the people in your booking stay in your room.
  • What is a child's age?
    • 5-14 years inclusive. Children aged 4 and under stay at The Station for free.
  • What time can I check in?
    • Check in time is after 4.00pm and check out time is before 10.00am.
ROOMS
  • Do your rooms have bunk beds?
    • No. None of our rooms have bunk beds. Our rooms have either double and/or single beds depending on the room configuration.
  • What's in the rooms?
    • The 2 bedroom self-contained apartments feature a fully equipped kitchen including a dishwasher, lounge area with TV and 2 bathrooms. They can accommodate up to 6 guests.
    • Our 1 bedroom apartments have a kitchenette and lounge area and ensuite. They can acoommodate up to 3 guests. 
  • Do I need to bring my own linen?
    • No. We provide all bed linen including sheets, doonas and pillows for both motel rooms and apartments. Towels are also provided.
  • How many guests can sleep in a room?
    • Our motel rooms vary and can sleep from two to six guests. We are unable to accommodate any more than six guests in a room due to fire regulations. This includes infants who stay for free.
  • Can I request a particular room?
    • Yes. Please note that all room requests are on a request basis only and cannot be guaranteed.
DINING

Where can I eat?

  • On The Run Takeaway offers a delicious selection of pizzas and snacks. It’s a great option for a quick and easy takeaway dinner.

  • The Chargrill Restaurant is located next to the Bistro where meat lovers can choose from a range of succulent and tender cuts to cook to their own desired taste. Mouth watering vegetarian options are also available.

  • Happy Jacks Tavern offers a casual, relaxed atmosphere to enjoy a few of your favourite beverages whilst unwinding in front of our huge open fireplace.

    *Venue opening times may vary throughout the season and not all venues will be operational during off peak times.
FINALISING A BOOKING
  • When do we need to pay?
    • If you are booking before 1 June, a 25% deposit is required and full payment will be due 8 weeks prior to arrival. If you book after 1 June, full payment is required at the time of booking.
  • When will you send a confirmation email?
    • We will send a confirmation email when we receive the full deposit amount and again when we receive full payment of the booking.
  • How can I pay?
    • We accept Mastercard and Visa as well as payment via Bpay.
EPIC AUSTRALIA PASS GUESTS
  • Do I receive a discount if I am an Epic Australia Pass Holder?
    • Yes, we offer a 15% discount off our motel rates for Epic Australia Pass holders. The discount is off the two share rate - Extra adults/children pay only $10 per person per night!
    • Don’t forget to enter your promo code when making an online reservation to receive the discounted rates.
    • You can access your promo code by logging into your dashboard account.
    • You will need to show your Epic Australia Pass upon check in. 
The Station