My Account
close

FAQ

The Station FAQ

Everything you need to make sure your stay with us runs as smoothly as possible!

GENERAL
  • Is the Station on snow?
    • No. The Station is located 5km from Jindabyne and 40kms from Perisher Ski Resort.
  • Do we share a room with other people?
    • No. Only the people in your booking stay in your room.
  • What is a child's age?
    • 5-14 years inclusive. Children aged 4 and under stay at The Station for free.
  • What time can I check in?
    • Check in time is after 4.00pm and check out time is before 10.00am.
ROOMS
  • Do your rooms have bunk beds?
    • No. None of our rooms have bunk beds. Our rooms have either double and/or single beds depending on the room configuration.
  • What's in the rooms?
    • The 2 bedroom self-contained apartments feature a fully equipped kitchen including a dishwasher, lounge area with TV and 2 bathrooms. They can accommodate up to 6 guests.
    • Our 1 bedroom apartments have a kitchenette and lounge area and ensuite. They can acoommodate up to 3 guests. 
  • Do I need to bring my own linen?
    • No. We provide all bed linen including sheets, doonas and pillows for both motel rooms and apartments. Towels are also provided.
  • How many guests can sleep in a room?
    • Our motel rooms vary and can sleep from two to six guests. We are unable to accommodate any more than six guests in a room due to fire regulations. This includes infants who stay for free.
  • Can I request a particular room?
    • Yes. Please note that all room requests are on a request basis only and cannot be guaranteed.
DINING

Where can I eat?

  • On The Run Takeaway offers a delicious selection of pizzas and snacks. It’s a great option for a quick and easy takeaway dinner.

  • The Chargrill Restaurant is located next to the Bistro where meat lovers can choose from a range of succulent and tender cuts to cook to their own desired taste. Mouth watering vegetarian options are also available.

  • Happy Jacks Tavern offers a casual, relaxed atmosphere to enjoy a few of your favourite beverages whilst unwinding in front of our huge open fireplace.

    *Venue opening times may vary throughout the season and not all venues will be operational during off peak times.
LIFT TICKETS AND LESSONS
  • Can I buy lift tickets and organise lessons before I arrive?
  • I have never skied or snowboarded before, do I need lessons?
  • Can I upgrade my lift tickets to include the Skitube when I arrive?
    • You are able to upgrade your lift tickets to include the Skitube after arrival at Bullocks Flat Skitube terminal. However, it is advisable to purchase the Skitube when you book to avoid queues on arrival.
FINALISING A BOOKING
  • When do we need to pay?
    • If you are booking before 1 June, a 25% deposit is required and full payment will be due 8 weeks prior to arrival. If you book after 1 June, full payment is required at the time of booking.
  • When will you send a confirmation letter?
    • We will send a confirmation letter when we receive the full deposit amount and again when we receive full payment of the booking.
  • How can I pay?
    • We accept Mastercard and Visa as well as payment via Bpay.
TRAVEL
  • How do I get to The Station?
    • After heading into Jindabyne from Cooma, turn left at the second roundabout onto Barry Way. Follow this road for 6 kms and turn left onto Snowy River Way. We are located 300 metres on the left.
  • How far is it to the Skitube?
    • The Skitube is 25kms from The Station, about a 20 minute drive in good weather conditions.
  • How far is The Station from Perisher Ski Resort?
    • Perisher Ski Resort is 37kms from The Station, about a 40 minute drive in good weather conditions. Please note you must always carry snow chains when driving up to Perisher regardless of the weather conditions. Four wheel drive cars are exempt.
  • Do I need chains to drive to the Skitube?
    • Not often, but occasionally there is enough snow on the road to create problems. If you are unsure of the weather conditions, please check with Reception before you leave as they receive regular road condition updates. You can hire snow chains from our Snowsports hire.
  • Is there a fee to park at Perisher or the Skitube?
    • No. Parking is free at both locations. 
  • What is the National Park entry fee?
    • The National Parks and Wildlife Service charge a park entry fee of $29 per car, per day to enter the National Park when driving up to Perisher Ski Resort. The fee is payable at the gates.
  • Can I catch a bus from Jindabyne to The Station?
    • No, there is no bus service available from Jindabyne.
  • Is there a shuttle bus to the Skitube or Perisher?
    • Snow Connect provides a shuttle bus service to Perisher and also to the Skitube. Details and prices can be found on their website www.snowconnect.com.au
EPIC AUSTRALIA PASS GUESTS
  • Do I receive a discount if I am an Epic Australia Pass Holder?
    • Yes, we offer a 15% discount off our motel rates for Epic Australia Pass Holders. The discount is off the two share rate - Extra adults/children pay only $10 per person per night!
    • Don’t forget to enter your promo code when making an online reservation to receive the discounted rates.
    • You can access your promo code by logging into your dashboard account.
    • You will need to show your Epic Australia Pass upon check in. 
The Station